Privacy Policy

Last updated: May 4, 2025

1. Introduction

Picfre.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website and services (collectively, the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

We may collect information about you in various ways. The information we may collect on the Services includes:

Transaction Information

For each processing event, we collect the file name of user content and transaction timestamp. This is used for billing and service management.

Payment Information

When you add funds to your account, we may collect information necessary to process payments, such as details of your payment method. This may be handled by third-party payment processors, in which case their privacy policies will also apply. We do not store complete credit card numbers.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

3. Disclosure of Your Information

In certain circumstances, we may share information we collect about you:

For Advertising and Audience Matching

We may share pseudonymized identifiers (such as hashed email addresses) with third-party advertising partners, specifically Google, to perform “Customer Match” services. This allows us to deliver personalized advertisements to you or other potential users with similar interests on third-party platforms. You can opt out of this at any time by visiting Google’s Ads Settings.

With AI API Providers

We share your user content (which refers to photography, video, audio, images, etc.) with third-party AI API providers solely for the purpose of generating titles and keywords or generating reverse prompts. We generally do not share file names or other identifying transaction information directly with AI API providers beyond the content itself needed for processing.

With Payment Gateways

If you make a payment, we will share your payment information with third-party payment processors to complete the transaction.

We may share your information as permitted or required by any applicable law, rule, or regulation if we believe that disclosure is necessary to respond to legal process, to investigate or remediate potential violations of our policies, or to protect the rights, property, and safety of others.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties.

4. Data Storage and Security

Your consumption records (only file names and timestamps) are stored for 3 months on server infrastructure provided by our cloud service partners. We implement reasonable administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. However, please note that despite our efforts, no security measures are perfect or impenetrable.

5. Data Retention

We will use your user content and generated metadata for as long as needed to provide the Services, and we will no longer retain this data once the service is completed. Transaction records (file names and timestamps) will be retained for 3 months for billing and management purposes. Recharge records will be kept on the server at all times.

6. Your Data Protection Rights (General Principles)

While specific rights may vary depending on your location, we strive to provide you with reasonable control over your personal information. We only store file names and file processing times for 3 months (except for payment records). You have the right to access, update, or delete the information we have on you.

7. International Data Transfers

Your information, including user content and personal data, may be transferred to and maintained on computers located outside of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.